Privacy Policy

1 Introduction

Welcome to ProfitCue ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

2 Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase
• Subscribe to our newsletter
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via Razorpay)
• Account credentials

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3 How We Use Your Information

We use the collected information for various purposes:

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To send transactional emails (order confirmations, receipts)
• To send promotional communications (with your consent)
• To improve our website and services
• To detect and prevent fraud
• To comply with legal obligations

4 Payment Processing

We use Razorpay as our payment gateway. When you make a purchase, your payment information is processed directly by Razorpay in accordance with their security standards and privacy policy. We do not store your complete credit/debit card details on our servers.

Razorpay is PCI-DSS compliant and uses industry-standard encryption to protect your payment information. For more information, please refer to Razorpay's Privacy Policy.

5 Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business
• Payment Processors: Razorpay for processing payments
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security assessments
• Access controls and authentication

7 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

8 Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

9 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Transaction records are retained for a minimum of 7 years for tax and legal compliance purposes.

10 Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: